Systemic Team Coaching Certificate



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Teckie Karoki

Contact Teckie Karoki
Telephone: +254 731 480 480


This highly experiential programme is designed for individual coaches and organisational consultants seeking to develop a team coaching practice*. Now more than ever, organisations are looking at how to motivate and manage their teams in a period of change and uncertainty. The time is ripe in the coaching market to differentiate Systemic Team Coaching® from other forms of team or group development and to extend the definition and body of theory and practice in Team Coaching.

Course Summary

  • Gain an understanding of the AoEC theory and practice of Systemic Team Coaching®.
  • Learn the STC® Process through which the coach contracts with the client system, builds deep awareness of the team’s needs, shapes, designs and undertakes the coaching work, and facilitates learning review.
  • Understand the distinction between groups and teams and how Systemic Team Coaching® differs from other forms of team development.
  • Learn the Hawkins 5 Disciplines Model of team coaching: 1) Commissioning, 2) Clarifying, 3) Co-Creating, 4) Connecting, 5) Core learning, and the activities of the Systemic Team Coach in these disciplines.
  • Explore the implications of team coaching for the coaching contract, especially confidentiality, where the team is the boundary not the individual.
  • Gain exposure to models that explore the nature of group functioning and experience them live in the room.
  • Focus on Self as Instrument – utilising physical senses, rational, intuition and body-sense as the ‘data collector’ and sense maker.
  • Gain insight into the depth of learning and practice that happens on the full 1 year Master Practitioner Diploma STC Programme.
  • Learn how to utilise the Team Connect 360 diagnostic instrument for use with client teams in Step 2 of the STC® process – Inquiry/Re-Contracting

Course Objectives

Team Coaching is the next big step in the evolution of the coaching profession. But what is it and how is it different from coaching individual team members, team facilitation; team building; team development or action learning sets?

John Leary-Joyce of AoEC in partnership with Peter Hawkins of Renewal associates created an integrative model of Systemic Team Coaching®. In this workshop, the Faculty will guide you through this complex, systemic approach that demands a much wider range of competencies than individual coaching and traditional team facilitation and development.

A key component of our approach is seeing the Team and indeed the Team’s purpose, as the Client and viewing individual members – including the leader, as a subset of that client system. This makes contracting for confidentiality an interesting, delicate and controversial subject.

Stakeholder engagement, internally and externally as well as attention to the wider environmental context adds to the richness and complexity. Coaching at this level, we believe is the hallmark of highly effective team coaching.

Programme Structure

Prior to the workshop there will be a Virtual module comprising: webinar, article, case study and TC 360 Report, that will give you a sound basis for engaging with the STC® process, then over the three day workshop the faculty will build on this work to:

  • Provide rich didactic context in which we discuss and debate different aspects of systemic team work and team coaching.
  • Use a business simulation to evoke the experiences of working in/as a team and apply the diagnostic TC 360 Report to this example.
  • Take you through an experience of Sculpting and interpersonal exercises to understand team relationships.
  • Guide you in a peer supervision group to apply the model and methods of the Hawkins 5 Disciplines to a team you are working in/with.
  • Work with our own large group process as a way of engaging live with the interpersonal dynamics and psychological models.

Who is it for?

Individual Coaches, Organisational Consultants, Business Leaders and Training Managers.

This programme is also available for delivery as an in-house coach training programme. Please contact Karen Smart at for further details.

Course Faculty

Zia Manji

Zia Manji

Zia Manji graduated from Edinburgh University in 1995 in Business Management, winning the University’s John MacFarlane Award for Leadership.

He brings a wealth of business experience to the field having worked in one of Kenya’s largest manufacturing companies, rising through the ranks to become Managing Director. Zia completed his British Psychological Society recognized training in 2004 in the area of assessment and development centres. He holds a diploma in recruitment practice from the Recruitment & Employment Confederation and is a member of the Institute of Recruitment Professionals. He has been responsible for the recruitment of a number of CEO and C-Level hires mainly in multinational organizations.

Zia recently completed an Executive Master Degree at INSEAD Business School in Consulting and Coaching for Change, a specialized degree in clinical organizational psychology that provides him with a psychoanalytical perspective in his coaching and leadership development.

Madeleine Dunford

Madeleine Dunford

Madeleine Dunford has been working across all industry sectors coaching energetic, focused and ambitious senior corporate leaders who are striving to better themselves, and as a consequence, their organizations. She graduated from the Academy of Executive Coaching in 2010, and her background in occupational psychology assessments has given her a strong grounding in understanding how positive and negative behaviours manifest themselves in the workplace and can derail leaders if not worked on.

She is accredited in various assessment and coaches senior executives as part of global and pan-African leadership development programmers for some of the biggest employer brands in the world, and typically forms strong and lasting bonds with her clients.

Her coaching ethos borrows a lot from her high impact, inquisitive and creative dimensions, and given her entrepreneurial and competitive background she prefers to use her coaching sessions to brainstorm with executives on their goals, challenges, possible action plans and what they might need to build or reflect on. She has a BA (Hons) from York University and MSc (with Distinction) from Edinburgh University, UK, and brings a wealth of knowledge of cross cultural leadership and coaching to the table.